Phone: +49 6221 87288-0

Quick and simple check-in

We use modern technology in our hotels, so that our guests can check in at any time. The Hotel Denner does not have a traditional reception area – instead, you have a number of options to check yourself in.

Please note that your room will be available from 4pm onwards. Check-out is at 10.30am.

  • By app:
    We use ‘Hotelbird’ software, which lets you check in at your convenience using your phone. You will need to download the app and search for your booking. As soon as your room is available, your digital key will be sent to your smartphone. Then simply click on the key to open the door to your room.
    You can also check out and pay using the app.

In exceptional cases:

  • At the reception of the Bayrischer Hof Hotel:
    You may check in personally in our sister hotel, the Bayrischer Hof, during the opening hours of the reception there. The reception is open at the following times:
    Monday to Friday, 6.30am – 11am and 4pm-8pm
    Saturday, Sunday and public holidays 7am-8pm.
  • By self-service check-in:
    If there are no staff members at the reception of the Bayrischer Hof, you can use the self-service check-in in the hotel foyer at any time.
    Here, you simply enter your booking number or the name used for the reservation. Then you fill in a registration form, pay at the terminal and the key to your room will be printed automatically.
    Please note that payment should be made upon arrival. We would also like to inform you that credit card payments require a PIN code – the bank will not accept signatures. Cash payments are not possible at the terminal.